Who is the last line of defense for IT? Who will sacrifice
sleep and personal time to restore a failing application at 3 a.m. or on the
weekend? Who goes beyond the call of duty to discover application bottlenecks
and improve IT service delivery to make everyone's life easier? This article is
a tribute to the APM Super Heroes who work tirelessly to save lives, by
shedding those precious seconds of application delay for the thousands of users
they support.
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