We just returned from an on-site meeting with a new potential customer located in the Midwest/USA region. It was a wrap-up presentation aimed at application developers from a quick proof-of-concept project we completed using live data from key application systems and infrastructure.
The OPNET engineer started by showing off our new Unified Dashboards, which fuse end-user experience monitoring and application dependency maps into one view. They also enable drill-down analysis for troubleshooting. Within one minute of showing code-level detail and response times for individual transactions in our Transaction Trace Warehouse, one of the developers said:
"We spent time creating code to tell us the time delays within this application, which was our attempt to do what OPNET APM does automatically... What you just showed is that OPNET found the code I wrote without us even instrumenting it or telling OPNET to look for it... and then you showed that my code is actually contributing to the delays! This is EXACTLY what we need."The network team, also represented in the audience, was equally impressed. After all, they are often blamed for application performance problems, and we showed them a single dashboard that would allow their group AND the developers see where the real problem is for any transaction of interest -- all while monitoring the most important metric of all (end-user experience).
Our sales team was very happy with the question at the end of the presentation: "Can we purchase this software in December?" ;-)
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